Victoria Airport Authority (VAA) is joining a worldwide movement to help people with "hidden disabilities" better navigate the airport.
Starting Thursday, (Nov. 14) travellers at YYJ can receive a free and reusable Sunflower lanyard that they can wear throughout their journey. The lanyard is meant to discreetly indicate to airport staff the person may need extra support or a little extra time and patience.
Invisible disabilities can come in many forms. They can be physical, mental or neurological and include, but not limited to autism, ADHD, cognitive disabilities such as learning difficulties, dementia, mental health conditions, speech challenges and auditory and visual conditions.
They can also include respiratory and chronic conditions such as asthma, diabetes, chronic pain and sleep disorders.
“We’re delighted to have Victoria International Airport as a member of the Sunflower program, helping domestic and international travellers with non-visible disabilities have a smoother travel experience” said Clare Kumar, regional director of the Hidden Disabilities program in Canada.