Passengers traveling on BC Ferries from Victoria to Vancouver Friday morning may have been overcharged.
The company is saying a special discount was not correctly programmed into their computer system, leading to the incorrect amount.
Apologies to customers charged incorrectly on 7am today frm #SwartzBay
— BC Ferries (@BCFerries) July 7, 2017
Pls send copy of receipt: customer.relations@bcferries.com for refund
Travellers on the 7 a.m. sailing from Swartz Bay to Tsawwassen were supposed to pay a discounted rate of $59 for standard vehicle and driver, instead of the regular $74 fare.
Anyone who thinks they were affected should contact BC Ferries customer service.
